Returns and Exchanges
Returns & Exchanges
At Pawsome & Co., your satisfaction is our priority. We make returns and exchanges easy.
Return Policy
- ✓ 30-day return window from date of purchase
- ✓ Items must be unused and in original packaging
- ✓ Full refund to original payment method
Exchange Policy
- ✓ Exchange for different size or color within 30 days
- ✓ Subject to availability
- ✓ Free exchange shipping on first exchange
How to Start a Return or Exchange
- Contact us at support@pawsomekah.store
- Include your order number and reason
- We'll send a prepaid return label within 1–2 business days
- Ship item back and receive refund/exchange within 5–10 business days
Contact Us
📧 support@pawsomekah.store
📞 661-545-1777
🕐 Monday–Friday, 9 AM – 6 PM EST